Support for your insurance program, all year
Beyond policies and premiums, we help you manage your insurance program — from claims assistance to certificate requests. Most requests are handled the same day or within 24 hours.
Service that continues after the policy is issued
Certificate services
Fast, accurate certificates of insurance for contracts, landlords and vendors.
- Same-day certificate requests
- Additional insured endorsements
- Certificate tracking and renewals
- Blanket certificate programs
Claims support
We help you report and work through the claims process.
- Claim reporting assistance
- Adjuster communication
- Status updates and follow-up
- Settlement advocacy
Policy reviews
Business changes, and your coverage should keep pace.
- Annual coverage audits
- Gap analysis
- Limit recommendations
- Cost optimization
Policy changes
Add a vehicle, change an address or adjust coverage — handled quickly.
- Coverage modifications
- Vehicle and equipment adds
- Location changes
- Named insured updates
Risk assessment
Find and address risks before they become claims or coverage gaps.
- On-site risk evaluations
- Safety recommendations
- Contract review support
- Loss control resources
Reporting and analysis
Insight into your program with reporting and data-driven recommendations.
- Loss run analysis
- Premium summaries
- Claims history reports
- Renewal projections
Responsive, personal service
Insurance is only as good as the support behind it. When you call or email, you reach a person who knows your account and works to solve the problem — whether it's a routine certificate or a complex claim.
- Fast response: most requests handled the same day or within 24 hours.
- Personal service: people who know your business and your needs.
- Claims help: support when it matters most.
- Easy to reach: by phone, email or in person in Kirkland.
Common service requests
Certificate of insurance
Proof of coverage for contracts, leases and vendor requirements.
Learn more →Add a vehicle
A new truck, car or equipment that needs coverage.
Add a location
A new office, jobsite or property to insure.
Additional insured
Add a party to your policy per contract requirements.
Adjust coverage
Increase limits, add endorsements or change deductibles.
Report a claim
Accident, theft, property damage or liability incident.
Learn more →Billing question
Payment inquiries, invoices or financing options.
Policy documents
Copies of declarations, endorsements or full policies.
Submit a service request
Tell us what you need and we'll take care of the rest.
- Normal requests in 1–2 business days
- Urgent requests same day where possible
- Rush? Call (425) 242-5357
Contracts, certificate requirements or vehicle documents can be emailed to info@firstunderwriters.com.
Need immediate assistance?
For urgent matters, or if you'd rather speak with someone directly, call us.