Emergency medical services

Ambulance and EMS insurance for crews, units and operations

Emergency response, patient care, life-saving equipment and medical transport create exposures that standard commercial auto and general liability policies don't address. We build EMS programs for services across Washington and Oregon, from a single unit to multi-station fleets.

Specialty EMS carriers · Same-day certificates · 24/7 claims support

Who it's for

Built for the way emergency services operate

We have insured Pacific Northwest ambulance services since 1992, including private ambulance companies, hospital-based services, fire district EMS and non-emergency medical transport. For industry resources, see the National Association of EMTs (NAEMT) and NHTSA's Office of EMS.

4,500+ambulance accidents occur annually in the United States
$1.2Maverage cost of a serious ambulance-collision claim
33%of EMS lawsuits involve alleged treatment errors
$350Kaverage value of a fully equipped ambulance unit
Why it matters

How a single EMS call becomes a claim

Illustrative examples of how an EMS exposure escalates, and the coverage that responds.

What happened

An ambulance collides during an emergency response

Responding to a cardiac emergency, an ambulance proceeds through an intersection and collides with a minivan. The patient, crew members and occupants of the other vehicle are all seriously injured.

What respondsCommercial auto liability at high limits, patient-injury and third-party coverage, workers' compensation for crews and physical damage for the unit and equipment, with umbrella above it all.
$3,250,000
illustrative total exposure
  • Third-party injuries$1,850,000
  • Patient injury claims$720,000
  • Crew injuries (workers' comp)$385,000
  • Vehicle and equipment$295,000

Illustrative example. Real outcomes depend on the facts and your policy terms.

Coverage builder

Build the right program for your service

Every ambulance program starts with commercial auto liability and physical damage. Tell us how your operation runs to see what else typically applies. No contact details needed.

Your operation

Select everything that applies.

Coverage that typically applies

7 coverages — a starting point for a conversation, not a quote.

  • Commercial Auto LiabilityPrimary liability for your ambulance fleet.
  • Physical DamageComprehensive and collision for your units.
  • Professional Liability (Malpractice)Negligent-treatment and protocol claims.
  • Abuse & MolestationMisconduct allegations during transport.
  • Workers' CompensationBack injuries, needle sticks and exposures.
  • Employment Practices LiabilityDiscrimination and wrongful-termination claims.
  • Medical EquipmentMonitors, ventilators and stretchers.
How we work

From first call to certificate

Understand your operation

Service type (911, non-emergency or critical care), fleet and equipment schedule, call volume, crew certifications and protocols, contracts, licensing and claims history.

Go to EMS markets

We approach specialty carriers that write ambulance risk, such as James River, Markel and Philadelphia Insurance, with auto limits up to $5M+, new-venture options and fleet rates for 2 to 50+ units.

Build the program

Commercial auto and physical damage at the core, with professional malpractice and abuse coverage, medical equipment, general liability, workers' comp, cyber and umbrella added as needed.

Certificates and claims

Same-day certificates for hospital, event and municipal contracts, Medicare-certification and licensing compliance, and 24/7 claims support from first notice.

Coverage library

Every coverage an EMS operation may need

Filter by type or search for a specific coverage.

Auto & fleet

Commercial Auto Liability

Primary liability for your ambulance fleet, including emergency-response operations, with limits up to $5M+ for municipal contracts.

Auto & fleet

Physical Damage

Comprehensive and collision for ambulances, command vehicles and support units, including permanently mounted equipment.

Auto & fleet

Hired & Non-Owned Auto

Liability when employees use personal vehicles for EMS business, or when you rent vehicles during fleet repairs.

Auto & fleet

Garagekeepers

Damage to vehicles in your care while parked at your station for maintenance, cleaning or storage.

Clinical liability

Professional Liability (Malpractice)

Claims alleging negligent treatment, failure to diagnose, delayed response or deviation from protocols by your crews.

Clinical liability

Abuse & Molestation

Allegations of misconduct by crew members toward patients during transport or treatment.

Clinical liability

General Liability

Premises, operations and personal-injury coverage for stations, training facilities and administrative operations.

Equipment & cyber

Medical Equipment

Cardiac monitors, ventilators, stretchers and other portable medical equipment, in the unit and in transit.

Equipment & cyber

Cyber Liability

Patient-data breaches, HIPAA violations, ransomware and electronic health-record compromises.

Staff & excess

Workers' Compensation

Back injuries, needle sticks, infectious-disease exposure and line-of-duty injuries for EMTs and paramedics.

Staff & excess

Employment Practices Liability

Wrongful termination, discrimination, harassment and other employment-related claims from staff.

Staff & excess

Umbrella / Excess Liability

Additional limits above your primary policies for catastrophic claims and municipal-contract compliance.

Who we insure

Coverage for every kind of emergency medical service

Programs from a single unit to large multi-station fleets.

911 emergency services

ALS and BLS emergency response, municipal contracts and first-responder operations.

Private ambulance companies

Independent operators running emergency and scheduled transport.

Hospital-based EMS

Hospital-owned services, critical-care transport and interfacility transfers.

Non-emergency transport

Wheelchair vans, stretcher transport, dialysis runs and medical appointments.

Fire district EMS

Fire-department ambulance services, rescue squads and combination departments.

Critical care transport

Specialty care transport, neonatal teams and high-acuity transfers.

Event medical services

Standby ambulance coverage for concerts, sporting events and public gatherings.

Industrial EMS

On-site medical services for manufacturing, construction and industrial facilities.

Community paramedicine

Mobile integrated healthcare, home visits and community health programs.

Why services work with us

Brokers who understand emergency medicine

EMS experience

Since 1992 we have insured ambulance services across the Pacific Northwest. We understand protocols, emergency-response operations and the liability exposures of emergency medicine.

Contract compliance and 24/7 claims

Coverage that meets municipal-contract, Medicare-certification and state licensing requirements, same-day certificates for hospital and event contracts, and claims support any time, any day.

New ventures and program design

Carriers that write new ambulance services, and integrated programs for established services from auto liability to malpractice to workers' comp, so nothing falls between policies.

Get your ambulance insurance quote

A free consultation with brokers who work with emergency medical services. Same-day certificates available, no obligation. Prefer email? Reach us at info@firstunderwriters.com.

Coverage descriptions are general summaries for education. They are not legal, medical, tax or coverage advice, a statement of coverage, an offer or a binder; the coverage builder is a starting point for discussion, not a quote. Scenarios and dollar figures are illustrative examples, not representations about any business. Coverage, limits and eligibility are governed by the terms, conditions and exclusions of the policies issued and are subject to underwriting.