Warehousing & logistics

Warehouse insurance for your building and your customers' goods

A warehouse carries two kinds of property risk: what you own, and what customers have trusted to your care. We build programs for public and contract warehouses, 3PLs, cold storage and distributors that keep the two straight.

Who we insure

Storage and fulfillment operations

Public and contract warehouses

Storage for many customers under warehouse receipts or storage agreements.

Third-party logistics (3PL)

Receiving, pick-and-pack, kitting and e-commerce fulfillment.

Cold storage

Refrigerated and frozen storage where a power or equipment failure can spoil stock.

Distributors

Wholesalers storing their own inventory and running delivery fleets.

Manufacturers' warehouses

Raw materials and finished goods held near the plant.

Cross-dock and transload

Short-term handling between carriers and modes.

The key distinction

Your property versus your customers' property

Your commercial property policy covers what you own: the building if you own it, racking, forklifts, office contents and your own inventory. Goods you store for others are a different exposure.

Under the Uniform Commercial Code (in Washington, RCW 62A.7-204), a warehouse is liable for loss of or damage to stored goods caused by its failure to exercise the care a reasonably careful person would exercise under similar circumstances. A warehouse receipt or storage agreement can limit the amount of that liability, though the limit does not apply to conversion of goods to the warehouse's own use, and a customer can request a higher declared value in writing, often at a higher storage rate.

Warehouse legal liability coverage responds when you are legally liable for physical loss or damage to customer goods in your care. Because it follows your liability, your contracts drive it: a receipt that limits liability can cap what you owe, while a contract that makes you responsible for all losses, regardless of fault, can leave you owing more than the policy will pay. We review your receipts and storage agreements alongside the policy for that reason.

Coverage library

What a warehouse program can include

Forms, limits and exclusions vary by carrier and policy.

Property

Building and business personal property

The building (if owned), improvements, racking, shelving, office contents and your own inventory.

Property

Business income and extra expense

Lost income and the added cost of operating elsewhere after a covered loss.

Property

Equipment breakdown

Sudden mechanical or electrical failure of refrigeration, conveyors, compressors and electrical systems.

Property

Spoilage

Perishable stock lost to temperature change from breakdown or power interruption, often by endorsement.

Customer goods

Warehouse legal liability

Your legal liability for physical loss or damage to goods stored for others.

Customer goods

Contractual liability review

Liability you accept beyond the legal standard typically must be disclosed to and approved by the underwriter.

Liability and people

General liability

Injuries to visitors and drivers on your dock and damage to others' property.

Liability and people

Workers' compensation

In Washington, most employers obtain workers' comp through the state fund (L&I); we coordinate stop-gap employers' liability where needed.

Liability and people

Umbrella / excess

Additional limits above general liability, auto and employers' liability.

Vehicles and equipment

Forklifts and mobile equipment

Inland marine coverage for forklifts, reach trucks and yard equipment.

Vehicles and equipment

Commercial auto and cargo

Delivery trucks and the goods they carry in transit.

Why it matters

How a warehouse loss unfolds

Three illustrative examples with round, hypothetical figures.

What happened

A fire damages racking and customer goods

An electrical fire in one aisle damages racking, a forklift and pallets stored for three customers. Operations are disrupted for six weeks.

What respondsProperty covers your racking, equipment and building; business income covers lost earnings; warehouse legal liability responds to customer claims where you are liable, as defined by your storage contracts.
$1,200,000
illustrative combined loss
  • Customer goods$700,000
  • Racking, forklift and building$300,000
  • Lost income$200,000

Illustrative example. Real outcomes depend on the facts and your policy terms.

How we work

From walkthrough to program

Understand the operation

Building construction and sprinklers, commodities stored, storage heights, values on hand, temperature control and services you provide.

Read the contracts

Warehouse receipts, storage and service agreements, and the liability you accept from each customer.

Approach the market

We present your operation to carriers that write warehousing, logistics and cold storage.

Support the program

Certificates for customers and landlords, value updates as inventory changes, and loss-control resources.

FAQ

Warehouse insurance questions

Does my property policy cover goods I store for customers?

Usually only in a limited way, if at all. Property policies are built for your own property. Customer goods in your care are typically handled by warehouse legal liability, which responds when you are legally liable for the loss.

Am I liable for every loss in my warehouse?

Not necessarily. Under the UCC, a warehouse is generally liable for loss caused by its failure to use reasonable care. Your contracts can change that, in either direction, which is why we review them.

Can I limit my liability in my warehouse receipt?

The UCC allows a receipt or storage agreement to limit the amount of liability, with exceptions, and lets customers declare a higher value. Have your attorney draft the terms; we'll align the insurance to them.

Should customers insure their own goods?

Many do, and storage agreements often require it. Their property insurer may still pursue you if your negligence caused the loss, so you still need warehouse legal liability.

We are a cold storage operation. What's different?

Spoilage, refrigeration breakdown and power interruption become major exposures. Equipment breakdown, spoilage coverage and alarm monitoring are typically part of the conversation.

Are forklifts covered under my property policy?

Often they are covered better under an inland marine equipment floater, which can follow the equipment and cover perils a property policy may not. We'll review how yours are scheduled.

Get a warehouse insurance quote

Share your building details, commodities, values on hand and a sample storage agreement. We'll come back with options.

Coverage descriptions are general summaries for education. They are not legal, tax or coverage advice, a statement of coverage, an offer or a binder. Scenarios and dollar figures are illustrative examples, not representations about any business. Coverage, limits and eligibility are governed by the terms, conditions and exclusions of the policies issued and are subject to underwriting.